Hooray! Thanks so much for ordering! We aim to ship out every order within 2-3 business days. Because we are a small business and every item is hand-painted (and hand-poured if you are purchasing a candle), we don't pretend we can match the speed of the big box retailers (but we promise it's worth the wait!). If you are ordering a gift and need it to arrive by a certain date, please email us at hello@plantaby.co so we can put a special rush on your order.

We are so incredibly grateful for your support and interest in purchasing one of our pots! Quality is SUPER important to us, so we take our time when it comes to the artistic process. We focus on painting in small-batches, which is why you may see certain designs or sizes out of stock from time-to-time. We do have a website restock once per month - we always announce the specific date & time in advance on our Instagram page and via email (be sure to sign up for our newsletter if you would like to receive restock updates directly to your inbox!).

All of our pots are made from ceramic, which we hand-paint using a blend of inks and acrylic paints.

Yes! All of our planters come with a drainage hole. If you purchased a candle that you would like to reuse as a planter once the candle is finished burning, we recommend using a small nursery pot (or adding pebbles at the bottom!) to ensure adequate drainage.

Each and every Plantaby pot is fully sealed, but because of their hand-painted nature, we do recommend them for indoor use only. You wouldn't buy a beautiful new painting and leave it outside in bad weather, would you? Think of your Plantaby pot like a little piece of artwork and keep it inside where it can be both enjoyed and protected.

We sure can! Send us an email at hello@plantaby.co and we can chat about what you have envisioned.

Yes! If you need a bigger home for your favourite houseplant, just drop us a line. We can paint pretty much any size to suite your needs!